ERP & CRM
Enterprises today are functioning as global value networks rather than monolithic entities. This makes it imperative to stay connected with the extended enterprise ecosystem. Enterprise Applications facilitate the seamless integration of distributed enterprises and their supply chains. While IT systems have delivered proven value in streamlining enterprise processes, organizations face the associated immense challenge of support, upgrades, integration, change management, and controlling cost and schedule overruns. Hence, organizations want to collaborate with mature IT service vendors who can drive the ROI on their ERP & CRM investments in the form of business process improvement, productivity enhancements, and contribution to profitability.
MSP1 is a Microsoft partner and specializes in the implementation of Microsoft Dynamics. We leverage in-house Microsoft expertise to deliver high-value, cost-effective Microsoft solutions both in Custom built arena and Enterprise Applications. We help organizations deliver better services to customers and improve efficiencies.
MSP1 ERP/CRM solution provides many benefits to your business including the following:
Simple to learn and use
MSP1’s Microsoft Dynamics provides ERP and CRM solutions that work like familiar Microsoft products you already use, thereby reducing the time required to learn how to use it and helping your people to be more productive. For example, MSP1’s Microsoft Dynamics CRM works inside Microsoft Outlook, so that sales, marketing, and customer service tasks can be completed as easily as processing email or adding an appointment to the calendar.
Focus attention with Role Tailored software
MSP1’s Microsoft Dynamics is designed with a focus on the roles people have throughout your company. MSP1’s Microsoft Dynamics delivers an individualized, role-based user experience that your employees can easily customize based on their own preferences and work styles. That means less training and development time and a quicker return on your investment. We call this our Role Tailored approach to software, designed around the specific jobs people do, providing the unique information each person needs to improve performance in their role.
Bring simplicity to IT
Increasingly, IT is facing a choice when assessing new business applications: on premise or cloud. Should the business application run inside the company, on the Microsoft platform your IT people are familiar with? Or should it run in the cloud, thereby removing the need for IT to deploy, maintain, and upgrade software? With Microsoft Dynamics, both options are on the table. With an on-premises implementation, IT can use their expertise in network infrastructure, databases, and systems management tools to implement, monitor, distribute, and maintain all of your business technology systems. With a cloud-based solution, either Microsoft-hosted or partner-hosted, the IT footprint is reduced so your resources can spend less time on maintaining infrastructure and more time working on projects to fuel your future growth.
Drives value for your business
MSP1’s Microsoft Dynamics increases the value of your technology investments because it works with your existing systems, lowering your total cost of ownership (TCO) while scaling as your organization grows and evolves in the future. For businesses without an IT infrastructure, MSP1’s Microsoft Dynamics can be accessed via the cloud, minimizing the need for internal IT resources and accelerating the time to value. MSP1’s Microsoft Dynamics also drives value for your business through industry-specific functionality that is available out-of-the-box and through certified partners.
Business insights with familiar tools
With MSP1’s Microsoft Dynamics, you can monitor changing business conditions by accessing critical business data from the moment it is first captured through final reporting using centralized reporting and analysis tools. This gives you the confidence to make the right decisions for your business.
Reduced IT footprint with the cloud
A number of companies are taking the strategic decision to move their IT to the cloud, minimizing the need for internal IT resources and accelerating the time to value. Microsoft Dynamics CRM Online operates entirely in the cloud and works with other Microsoft cloud offerings such as Microsoft SharePoint Online, Windows Azure, and Microsoft Office 365. Microsoft Dynamics ERP solutions can also be accessed via the cloud, as they are hosted by a number of Microsoft Dynamics partners, thereby reducing your IT burden. In addition, we’re extending the functionality of Microsoft Dynamics ERP solutions to the cloud via a set of online services, including Payment Services and Commerce Services.
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Next Steps
As next steps, you can:
- Share this page with other business decisions makers in your organization.
- Direct technical decision makers to call MSP1 on +91 22 67415520 and speak to our ERP & CRM Practice team
- Or email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it with ‘ERP & CRM’ as subject line and we will have our team talk to you